Question Mark

Frequently Asked Questions

1. What does Ram Jack® do?
Ram Jack® dealers (throughout the US and in Canada, Costa Rica, and Panama) install steel piles to support foundations. This can be done for new construction, or as underpinning for existing structures. Ram Jack® dealers often offer other services as well as foundation stabilization, so if you need other services, please contact us.

2. How long have you been in business?
Ram Jack has been in business for over 30 years, and has been at the forefront of steel pilings for foundations since the beginning. Our first patent was issued in 1987, and we have continued to refine and perfect our products ever since. About 20 other patents have been or are currently owned by Ram Jack. When you hire Ram Jack, you are getting the assurance of over 40 years experience in the foundation repair industry.

Ram Jack has spent 30 years developing and refining foundation repair solutions to ensure the best quality in the industry.

3. Can I buy Ram Jack® products?
Ram Jack® products can only be purchased and installed by trained Ram Jack dealers.

4. How do I know I have a foundation problem?
You can review the causes and signs of foundation failure information on this website but the only way to know for sure is have one of our trained specialists evaluate your homes foundation. If you don’t have a foundation problem we will tell you. If you do, we will recommend a proper solution to your foundation problem.

5. How can I tell if I have foundation problems?
Evidence of foundation failure is seen in a variety of ways: severly cracked brick is the most common and obvious symptom of foundation failure. You may also see your chimney pulling away or you may even find cracks in the foundation itself.

Inside your home, you may see cracks in your drywall, broken window panes, uneven floors, or doors that won’t open or shut properly. All of these signs indicate that your home’s foundation has moved and your home is out of alignment. The value of your largest investment may now be in jeopardy.

6. What happens if I call Ram Jack?
A professional Ram Jack representative will examine your home’s damage, measure variances in the foundation, and determine the best solution for your specific situation.

7. What kind of solutions does Ram Jack have?
In many situations, a Ram Jack steel driven pile system will be installed. The key to this system is the powerful dual hydraulic cylinders which drive the pilings with up to 70,000 pounds of driving force. In order to withstand the extreme pressures of Ram Jack's hydraulic pile driving system, only heavy gauge high strength carbon steel is used along with a heavy wall independent guide sleeve. This unique design rifles the piling into the soil without the bending or deflection usually associated with inferior systems. Each steel pile is driven deep into the soil until a layer of bedrock or adequate load bearing strata is encountered. The depth of each pile may vary according to the underlying geological formations. Once all piles are securely set, the foundation is carefully lifted to an elevation of maximum practical recovery. This will permanently halt any further deterioration due to settling of your foundation.

Sometimes a customized remedy is required for a permanent solution. Ram Jack's patented helical piles are the best solution for certain soil types, and for interior applications. High torque from hydraulic gear reduction motors spin helix discs deep into the soil until dependable load bearing strata is reached. Ram Jack has developed sophisticated software to assist engineers in designing the appropriate helix configuration based upon soil strength and applied loads. Ram Jack is consulted every day by engineers all over North America to aid in designing foundation solutions.

Helix piles are also excellent for new construction, especially when bad soil conditions are known to exist on the building site. Concrete foundations can be poured the same day and each pile is independently tested during installation by monitoring the torsion resistance. The Ram Jack new construction helix installations are especially useful in environmentally sensitive areas such as wetlands, tundra, or rain forests. In other situations, Ram Jack tie backs with specialized brackets may be the appropriate solution for the problem. Whatever the need, Ram Jack has a solution.

8. Why are Ram Jack solutions better than others?
Ram Jack offers the best piling system in the industry. All Ram Jack steel is ordered to our specifications directly from U.S. mills. In order to maintain the highest quality product, Ram Jack utilizes state of the art manufacturing processes. Computerized CNC units machine parts within a thousandth of an inch. Meanwhile, computerized plasma tables and robots cut and weld Ram Jack products to exact specifications.

Ram Jack products are coated with a highly durable thermal set plastic coating which insures that all products will stand the test of time and are environmentally friendly. After the materials are clean and dry, the plastic powder is electro-statically applied. Finally, the product is guided through a 40 foot, high temperature curing oven to permanently bond the coating to the product. For over 30 years, the people of Ram Jack have dedicated themselves to providing a product and a service second to none. Through extensive research and development Ram Jack has developed permanent solutions for a variety of problems.

9. What will happen if I don’t do the repair?
It’s up to the homeowner to decide to do the repair. It’s our job to provide you with the most appropriate remedy for your situation. Over time, almost all foundation problems will get worse if they are not properly repaired.